Contact

Feel free to contact us for any questions and doubts.

Our experienced team is ready to provide you with comprehensive support and answer all your questions. We respond to all inquiries promptly and professionally

Have questions about our products?

Our team is ready to help you make the best choice and provide you with all the information you need.

Email Us

info@socialcapi.com

Call Us

+48 514-238-897

Address

st. Plebiscytowa 1 / 121
44 – 100 Gliwice

Frequently Asked Questions

Social CAPI (Conversion API) is a server-to-server integration that allows you to send conversion data directly from your server to social media platforms like Facebook, TikTok, and others, bypassing browser limitations and ad blockers.

With increasing privacy restrictions and ad blockers, traditional pixel tracking loses up to 30-50% of conversion data. Social CAPI ensures accurate tracking, better campaign optimization, and improved ROAS.

We support major platforms including Facebook/Meta, TikTok, Snapchat, Pinterest And Google Products. We’re continuously adding support for new platforms based on client needs.

Our solution is designed for easy implementation. Most setups take 10-15 minuts with our technical documentation, and we provide full support throughout the integration process.

No, Social CAPI operates server-to-server, meaning it doesn’t add any scripts or tracking codes to your website, ensuring zero impact on page load times.

Yes, we recommend using Social CAPI alongside your existing pixels for maximum data coverage. This hybrid approach ensures the most comprehensive tracking possible.

Most clients see improved data accuracy immediately, with campaign performance improvements typically visible within 7-14 days as the algorithms receive better conversion data.

Absolutely. All data is encrypted and transmitted securely. We’re fully compliant with GDPR, CCPA, and other privacy regulations, ensuring your customers’ data is protected.